{"id":"d142840b-c127-4abe-abc6-179d0853a92a","title":"Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement","description":"Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement is aimed at B2C learners aged 18–34 who often arrive from creators, webinars, and mobile-first checkouts and need visible value fast. Across 8 lessons and about 16 hours, the course focuses on course orientation and outcomes, stakeholder maps, and foundations and working vocabulary; the capstone is a stakeholder playbook built with Notion and scorecards.","contentLanguage":"en","coverUrl":null,"createdAt":"2026-05-26T07:49:53.576Z","updatedAt":"2026-05-26T07:49:53.627Z","durationSeconds":57600,"authorId":"fc458b4e-87c0-410b-8def-ff44ec41252e","rating":4.6,"reviewCount":5,"expectedLessonsCount":8,"trailerUrl":null,"faq":[{"answer":"A minimal base is recommended, but the opening block still aligns terminology, tools, and expectations before practice.","question":"Do I need prior experience?"},{"answer":"A comfortable pace is 3–5 hours per week. In total, the course includes 8 lessons and about 16 hours of guided work.","question":"How much time should I set aside each week?"},{"answer":"You will finish with a stakeholder playbook plus reusable materials built around Notion and scorecards.","question":"What will I finish the course with?"}],"learningOutcomes":null,"requirements":null,"levels":["advanced"],"firstLessonFreePreviewEnabled":false,"certificateEnabled":true,"isPlatformCourse":false,"pricingTiers":[{"id":"standard","name":"Standard","price":69,"features":[],"highlighted":true}],"minPricingTierPrice":69,"bonuses":[],"status":"READY","archivedAt":null,"categoryId":"5a915807-d742-49ae-a919-8754fe990d54","lessons":[{"id":"c242174a-e225-4de0-aab7-1e9b070f2bb9","title":"Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement — course orientation and outcomes","description":"Lesson 1 of 8 in Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement: work through course orientation and outcomes and convert the result into a reusable part of the final stakeholder playbook using Notion and scorecards.","videoUrl":null,"videoFileName":null,"duration":7200,"position":0,"createdAt":"2026-05-26T07:49:53.576Z","updatedAt":"2026-05-26T07:49:53.576Z","courseId":"d142840b-c127-4abe-abc6-179d0853a92a","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"697d4c1b-f199-42a0-b0ac-81afb621e8cc","title":"Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement — stakeholder maps","description":"Lesson 2 of 8 in Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement: work through stakeholder maps and convert the result into a reusable part of the final stakeholder playbook using Notion and scorecards.","videoUrl":null,"videoFileName":null,"duration":7200,"position":1,"createdAt":"2026-05-26T07:49:53.576Z","updatedAt":"2026-05-26T07:49:53.576Z","courseId":"d142840b-c127-4abe-abc6-179d0853a92a","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"22a4ddf4-8c87-4bc2-90ad-97ca159760b1","title":"Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement — foundations and working vocabulary","description":"Lesson 3 of 8 in Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement: work through foundations and working vocabulary and convert the result into a reusable part of the final stakeholder playbook using Notion and scorecards.","videoUrl":null,"videoFileName":null,"duration":7200,"position":2,"createdAt":"2026-05-26T07:49:53.576Z","updatedAt":"2026-05-26T07:49:53.576Z","courseId":"d142840b-c127-4abe-abc6-179d0853a92a","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"92e0d874-58e3-497a-b143-048bf67142db","title":"Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement — meeting leadership","description":"Lesson 4 of 8 in Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement: work through meeting leadership and convert the result into a reusable part of the final stakeholder playbook using Notion and scorecards.","videoUrl":null,"videoFileName":null,"duration":7200,"position":3,"createdAt":"2026-05-26T07:49:53.576Z","updatedAt":"2026-05-26T07:49:53.576Z","courseId":"d142840b-c127-4abe-abc6-179d0853a92a","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"b52de352-79f4-4083-94d2-09c00897ad8d","title":"Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement — guided cases and practice","description":"Lesson 5 of 8 in Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement: work through guided cases and practice and convert the result into a reusable part of the final stakeholder playbook using Notion and scorecards.","videoUrl":null,"videoFileName":null,"duration":7200,"position":4,"createdAt":"2026-05-26T07:49:53.576Z","updatedAt":"2026-05-26T07:49:53.576Z","courseId":"d142840b-c127-4abe-abc6-179d0853a92a","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"105983c8-3382-4784-8931-291a26922e7b","title":"Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement — handoffs and documentation","description":"Lesson 6 of 8 in Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement: work through handoffs and documentation and convert the result into a reusable part of the final stakeholder playbook using Notion and scorecards.","videoUrl":null,"videoFileName":null,"duration":7200,"position":5,"createdAt":"2026-05-26T07:49:53.576Z","updatedAt":"2026-05-26T07:49:53.576Z","courseId":"d142840b-c127-4abe-abc6-179d0853a92a","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"fdfcf760-77f3-473f-92f9-1d920509d050","title":"Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement — team operating cadence","description":"Lesson 7 of 8 in Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement: work through team operating cadence and convert the result into a reusable part of the final stakeholder playbook using Notion and scorecards.","videoUrl":null,"videoFileName":null,"duration":7200,"position":6,"createdAt":"2026-05-26T07:49:53.576Z","updatedAt":"2026-05-26T07:49:53.576Z","courseId":"d142840b-c127-4abe-abc6-179d0853a92a","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"c1a2f298-44b6-4b0f-a1ff-1bcbbd60dca5","title":"Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement — delegation systems","description":"Lesson 8 of 8 in Customer Discovery and Interviews: Office Hours — Scale, Governance, and Measurement: work through delegation systems and convert the result into a reusable part of the final stakeholder playbook using Notion and scorecards.","videoUrl":null,"videoFileName":null,"duration":7200,"position":7,"createdAt":"2026-05-26T07:49:53.576Z","updatedAt":"2026-05-26T07:49:53.576Z","courseId":"d142840b-c127-4abe-abc6-179d0853a92a","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null}],"author":{"id":"fc458b4e-87c0-410b-8def-ff44ec41252e","name":"Nathaniel Griffin","avatarUrl":null,"bio":null,"socialLinks":null,"isPlatformRepresentative":false},"hasTeamOffer":false,"teamOfferSummary":null}