{"id":"6398b6be-0f8a-4009-aa7f-cb9b6be1fd83","title":"Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution","description":"Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution is aimed at B2C learners aged 18–34 who often arrive from creators, webinars, and mobile-first checkouts and need visible value fast. Across 10 lessons and about 19 hours, the course focuses on course orientation and outcomes, tools, setup, and environment, and foundations and working vocabulary; the capstone is a stakeholder playbook built with meeting templates and Kanban boards.","contentLanguage":"en","coverUrl":null,"createdAt":"2026-05-26T07:49:24.804Z","updatedAt":"2026-05-26T07:49:24.822Z","durationSeconds":68400,"authorId":"bebbc773-87aa-4c06-b7d9-d18f8de7e529","rating":4.8,"reviewCount":5,"expectedLessonsCount":10,"trailerUrl":null,"faq":[{"answer":"A minimal base is recommended, but the opening block still aligns terminology, tools, and expectations before practice.","question":"Do I need prior experience?"},{"answer":"A comfortable pace is 4–6 hours per week. In total, the course includes 10 lessons and about 19 hours of guided work.","question":"How much time should I set aside each week?"},{"answer":"You will finish with a stakeholder playbook plus reusable materials built around meeting templates and Kanban boards.","question":"What will I finish the course with?"}],"learningOutcomes":null,"requirements":null,"levels":["advanced"],"firstLessonFreePreviewEnabled":false,"certificateEnabled":true,"isPlatformCourse":false,"pricingTiers":[{"id":"standard","name":"Standard","price":99,"features":[],"highlighted":true}],"minPricingTierPrice":99,"bonuses":[],"status":"READY","archivedAt":null,"categoryId":"5a915807-d742-49ae-a919-8754fe990d54","lessons":[{"id":"401440e5-45cf-4734-b297-6631aa07c77d","title":"Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution — course orientation and outcomes","description":"Lesson 1 of 10 in Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution: work through course orientation and outcomes and convert the result into a reusable part of the final stakeholder playbook using meeting templates and Kanban boards.","videoUrl":null,"videoFileName":null,"duration":6840,"position":0,"createdAt":"2026-05-26T07:49:24.804Z","updatedAt":"2026-05-26T07:49:24.804Z","courseId":"6398b6be-0f8a-4009-aa7f-cb9b6be1fd83","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"8db28f10-9810-4e07-a0e5-a53691d88c62","title":"Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution — tools, setup, and environment","description":"Lesson 2 of 10 in Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution: work through tools, setup, and environment and convert the result into a reusable part of the final stakeholder playbook using meeting templates and Kanban boards.","videoUrl":null,"videoFileName":null,"duration":6840,"position":1,"createdAt":"2026-05-26T07:49:24.804Z","updatedAt":"2026-05-26T07:49:24.804Z","courseId":"6398b6be-0f8a-4009-aa7f-cb9b6be1fd83","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"7feed670-8833-4705-879e-ea576a171dcf","title":"Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution — foundations and working vocabulary","description":"Lesson 3 of 10 in Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution: work through foundations and working vocabulary and convert the result into a reusable part of the final stakeholder playbook using meeting templates and Kanban boards.","videoUrl":null,"videoFileName":null,"duration":6840,"position":2,"createdAt":"2026-05-26T07:49:24.804Z","updatedAt":"2026-05-26T07:49:24.804Z","courseId":"6398b6be-0f8a-4009-aa7f-cb9b6be1fd83","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"e1a30826-d10c-435d-9680-8700eb5e78ce","title":"Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution — team operating cadence","description":"Lesson 4 of 10 in Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution: work through team operating cadence and convert the result into a reusable part of the final stakeholder playbook using meeting templates and Kanban boards.","videoUrl":null,"videoFileName":null,"duration":6840,"position":3,"createdAt":"2026-05-26T07:49:24.804Z","updatedAt":"2026-05-26T07:49:24.804Z","courseId":"6398b6be-0f8a-4009-aa7f-cb9b6be1fd83","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"ce46798d-fc38-4ab7-b4a7-1ab124997cbe","title":"Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution — implementation and adoption","description":"Lesson 5 of 10 in Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution: work through implementation and adoption and convert the result into a reusable part of the final stakeholder playbook using meeting templates and Kanban boards.","videoUrl":null,"videoFileName":null,"duration":6840,"position":4,"createdAt":"2026-05-26T07:49:24.804Z","updatedAt":"2026-05-26T07:49:24.804Z","courseId":"6398b6be-0f8a-4009-aa7f-cb9b6be1fd83","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"ea0ea2f0-014c-4aa5-a330-d2bfc2c32784","title":"Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution — project build","description":"Lesson 6 of 10 in Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution: work through project build and convert the result into a reusable part of the final stakeholder playbook using meeting templates and Kanban boards.","videoUrl":null,"videoFileName":null,"duration":6840,"position":5,"createdAt":"2026-05-26T07:49:24.804Z","updatedAt":"2026-05-26T07:49:24.804Z","courseId":"6398b6be-0f8a-4009-aa7f-cb9b6be1fd83","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"aae234cc-fa3d-492a-8a03-b0f5528ff152","title":"Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution — handoffs and documentation","description":"Lesson 7 of 10 in Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution: work through handoffs and documentation and convert the result into a reusable part of the final stakeholder playbook using meeting templates and Kanban boards.","videoUrl":null,"videoFileName":null,"duration":6840,"position":6,"createdAt":"2026-05-26T07:49:24.804Z","updatedAt":"2026-05-26T07:49:24.804Z","courseId":"6398b6be-0f8a-4009-aa7f-cb9b6be1fd83","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"b9abdb07-f475-4b9f-a478-4f36394ed91f","title":"Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution — guided cases and practice","description":"Lesson 8 of 10 in Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution: work through guided cases and practice and convert the result into a reusable part of the final stakeholder playbook using meeting templates and Kanban boards.","videoUrl":null,"videoFileName":null,"duration":6840,"position":7,"createdAt":"2026-05-26T07:49:24.804Z","updatedAt":"2026-05-26T07:49:24.804Z","courseId":"6398b6be-0f8a-4009-aa7f-cb9b6be1fd83","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"6a5450dc-6952-45c5-9b54-38a8dd44792b","title":"Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution — delegation systems","description":"Lesson 9 of 10 in Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution: work through delegation systems and convert the result into a reusable part of the final stakeholder playbook using meeting templates and Kanban boards.","videoUrl":null,"videoFileName":null,"duration":6840,"position":8,"createdAt":"2026-05-26T07:49:24.804Z","updatedAt":"2026-05-26T07:49:24.804Z","courseId":"6398b6be-0f8a-4009-aa7f-cb9b6be1fd83","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"951dcb18-d8e9-471e-a1c0-795f4e31bf73","title":"Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution — quality, review, and risk control","description":"Lesson 10 of 10 in Process Improvement and SOP Design: Skill Stack — Playbooks for Daily Execution: work through quality, review, and risk control and convert the result into a reusable part of the final stakeholder playbook using meeting templates and Kanban boards.","videoUrl":null,"videoFileName":null,"duration":6840,"position":9,"createdAt":"2026-05-26T07:49:24.804Z","updatedAt":"2026-05-26T07:49:24.804Z","courseId":"6398b6be-0f8a-4009-aa7f-cb9b6be1fd83","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null}],"author":{"id":"bebbc773-87aa-4c06-b7d9-d18f8de7e529","name":"Peter Chandler","avatarUrl":"https://lernrise.com/public/avatars/teacher-avatars/en/ba87ed81-5c92-4640-98ea-1e520010df56.webp","bio":null,"socialLinks":null,"isPlatformRepresentative":false},"hasTeamOffer":false,"teamOfferSummary":null}