{"id":"5055b444-7c0b-440d-b447-3f107c76aec4","title":"AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams","description":"AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams is built for career starters and switchers aged 25–34 who want a concrete, portfolio-ready result rather than abstract theory. Across 8 lessons and about 17 hours, the course focuses on course orientation and outcomes, foundations and working vocabulary, and prompt design; the capstone is an assistant rollout kit built with Claude and Notion AI.","contentLanguage":"en","coverUrl":null,"createdAt":"2026-05-26T07:51:24.396Z","updatedAt":"2026-05-26T07:51:24.459Z","durationSeconds":61200,"authorId":"2e3ed105-5334-4daa-8521-235998059a0b","rating":4.85,"reviewCount":20,"expectedLessonsCount":8,"trailerUrl":null,"faq":[{"answer":"No prior experience is required. The first lessons create a clear ramp-up before the course moves into applied work.","question":"Do I need prior experience?"},{"answer":"A comfortable pace is 3–5 hours per week. In total, the course includes 8 lessons and about 17 hours of guided work.","question":"How much time should I set aside each week?"},{"answer":"You will finish with an assistant rollout kit plus reusable materials built around Claude and Notion AI.","question":"What will I finish the course with?"}],"learningOutcomes":null,"requirements":null,"levels":["advanced"],"firstLessonFreePreviewEnabled":false,"certificateEnabled":true,"isPlatformCourse":false,"pricingTiers":[{"id":"standard","name":"Standard","price":89,"features":[],"highlighted":true}],"minPricingTierPrice":89,"bonuses":[],"status":"READY","archivedAt":null,"categoryId":"869af918-d185-46b9-84fe-8c771c9f7b29","lessons":[{"id":"0b4b3668-84fa-4f5c-bcd0-9b43740b5d0a","title":"AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams — course orientation and outcomes","description":"Lesson 1 of 8 in AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams: work through course orientation and outcomes and convert the result into a reusable part of the final assistant rollout kit using Claude and Notion AI.","videoUrl":null,"videoFileName":null,"duration":7650,"position":0,"createdAt":"2026-05-26T07:51:24.396Z","updatedAt":"2026-05-26T07:51:24.396Z","courseId":"5055b444-7c0b-440d-b447-3f107c76aec4","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"b0dd3953-8750-4a17-a653-e8b533c6d9ec","title":"AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams — foundations and working vocabulary","description":"Lesson 2 of 8 in AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams: work through foundations and working vocabulary and convert the result into a reusable part of the final assistant rollout kit using Claude and Notion AI.","videoUrl":null,"videoFileName":null,"duration":7650,"position":1,"createdAt":"2026-05-26T07:51:24.396Z","updatedAt":"2026-05-26T07:51:24.396Z","courseId":"5055b444-7c0b-440d-b447-3f107c76aec4","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"e1ebc8c6-79a2-4bc3-a67d-7918c5db049f","title":"AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams — prompt design","description":"Lesson 3 of 8 in AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams: work through prompt design and convert the result into a reusable part of the final assistant rollout kit using Claude and Notion AI.","videoUrl":null,"videoFileName":null,"duration":7650,"position":2,"createdAt":"2026-05-26T07:51:24.396Z","updatedAt":"2026-05-26T07:51:24.396Z","courseId":"5055b444-7c0b-440d-b447-3f107c76aec4","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"b01fdf78-b428-4e77-8811-d855b56f8b7a","title":"AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams — assistant workflows","description":"Lesson 4 of 8 in AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams: work through assistant workflows and convert the result into a reusable part of the final assistant rollout kit using Claude and Notion AI.","videoUrl":null,"videoFileName":null,"duration":7650,"position":3,"createdAt":"2026-05-26T07:51:24.396Z","updatedAt":"2026-05-26T07:51:24.396Z","courseId":"5055b444-7c0b-440d-b447-3f107c76aec4","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"a9f048a1-fb86-4224-9402-8b30cbe833a0","title":"AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams — guided cases and practice","description":"Lesson 5 of 8 in AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams: work through guided cases and practice and convert the result into a reusable part of the final assistant rollout kit using Claude and Notion AI.","videoUrl":null,"videoFileName":null,"duration":7650,"position":4,"createdAt":"2026-05-26T07:51:24.396Z","updatedAt":"2026-05-26T07:51:24.396Z","courseId":"5055b444-7c0b-440d-b447-3f107c76aec4","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"aaee91d6-c659-4117-b943-493f9888731c","title":"AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams — AI safety and governance","description":"Lesson 6 of 8 in AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams: work through AI safety and governance and convert the result into a reusable part of the final assistant rollout kit using Claude and Notion AI.","videoUrl":null,"videoFileName":null,"duration":7650,"position":5,"createdAt":"2026-05-26T07:51:24.396Z","updatedAt":"2026-05-26T07:51:24.396Z","courseId":"5055b444-7c0b-440d-b447-3f107c76aec4","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"5db5796d-3f5f-4c8c-bca3-5adaee1d2d6d","title":"AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams — handoffs and documentation","description":"Lesson 7 of 8 in AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams: work through handoffs and documentation and convert the result into a reusable part of the final assistant rollout kit using Claude and Notion AI.","videoUrl":null,"videoFileName":null,"duration":7650,"position":6,"createdAt":"2026-05-26T07:51:24.396Z","updatedAt":"2026-05-26T07:51:24.396Z","courseId":"5055b444-7c0b-440d-b447-3f107c76aec4","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null},{"id":"387f884c-7585-462d-ab0c-bc096564f273","title":"AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams — next-step roadmap","description":"Lesson 8 of 8 in AI for Customer Support: Delivery Studio — Workflow Kits for Busy Teams: work through next-step roadmap and convert the result into a reusable part of the final assistant rollout kit using Claude and Notion AI.","videoUrl":null,"videoFileName":null,"duration":7650,"position":7,"createdAt":"2026-05-26T07:51:24.396Z","updatedAt":"2026-05-26T07:51:24.396Z","courseId":"5055b444-7c0b-440d-b447-3f107c76aec4","attachments":null,"dripDelayDays":null,"isFreePreview":false,"previewStartSeconds":0,"previewEndSeconds":null,"prerequisiteId":null,"unlockAt":null,"availablePricingTierIds":null}],"author":{"id":"2e3ed105-5334-4daa-8521-235998059a0b","name":"Jack Sutton","avatarUrl":null,"bio":null,"socialLinks":null,"isPlatformRepresentative":false},"hasTeamOffer":false,"teamOfferSummary":null}